Consumer Financial Services: 2024 Year in Review

A comprehensive review of the forces shaping the consumer financial services industry.

Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following chapters, we highlight the market trends, legal developments, and enforcement dynamics that defined 2024, and we offer insights about the evolving opportunities and challenges stakeholders may experience in 2025.

The report has 12 chapters, starting with a market overview that provides data and analysis about the industry overall, followed by chapters that focus on 11 key industry segments.

Please reach out to the contacts listed below if you have questions or input or want to discuss how trends in the industry may affect your business.

MARKET OVERVIEW AND SEGMENT HIGHLIGHTS